MissNina
Libra Girl
yes and yes....... it's quite possible that she didn't rinse it off properly..... I remember having to fix myself a couple times because i couldn't feel the water getting to my nape. At the time I already had breakage back there but it has since gotten worse.
That sounds like the cause of the increased breakage . .that can REALLY cause severe damage. Relaxers are nothing to play with.






Now that you've started to narrow down the possibilities, you're hair will recover.